5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere

Jace · 05-23-2008

http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/

Time Away From Your Other Clients Arguing with an unruly client does one thing very well; it takes time away from your other clients who are great and deserve your attention. By doing this, its causing a rift between you and your great clients which causes a back up of their work which causes them to get upset. Why let this domino effect take place when it’s so easily avoidable?
Breaks Up Your Concentration And Creativity

If you’ve got someone who’s getting on your LAST nerve, odds are you’re at a point where you can’t focus on your current jobs correctly, and anything creative needing done will surely fall short of your rock-star quality.
I’ve tried designing a website while I was upset about a few things and it never worked out well and I’m sure all of you can attest to this as well; from freelance writers trying to create a 1,000 article on a topic you know very little about for a client who you love, while thinking about the @$$hole you just got done arguing with, to the freelance php coder who’s trying to decipher 1,000 lines of code into something useful while all you can think about is the conversation you just had with that same @$$hole as the writer.
Anger Spills Into Your Family Life

If you’ve had a horrible day at work and you’ve been on the phone, IM, skype or email with an unruly client all day arguing, odds are you’re going to go home (or into the other room for those of us who work from a home office) with a horrible attitude. This affects not only you, but your entire family which is not something you will be very proud of once you calm down and realize that you’ve been stomping around the house slamming doors for the past 2 hours.
It Won’t Make You Any More Money

Time is money and wasting your time arguing with some jack@$$ who couldn’t tell what quality work and customer service was if it smacked him or her in the face is pointless. If you spend 20 minutes a day arguing with that client, and it spills over the course of a full week, you’ve spent 140 minutes arguing! For those of us who charge $50/hr, you just had a $100+ argument and didn’t see a dime of it. 
The Client Gets A Kick Out Of Making You Mad

If you’re dealing with a client like this, the odds of this person actually laughing and liking the idea of you being upset is very high. With an attitude and ego as big as the sky, they don’t see anything wrong in how they’re acting, and if they do, they just don’t care. Why waste your time dealing with someone like this and ruining your day over someone who has so little respect for you, your business and themselves? It’s just not worth it.

gonzo · 05-23-2008

Jace just earned his first

tony404 · 05-23-2008

When I was a service advisor with MB. We were taught just let them unload and dont respond but listen. A tennis game only works if someone is hitting the ball back, once the wind is out of their sails.Then you can fix their problem.

05-23-2008	#1
Jace .... $100 for every ImLive sign-up Join Date: Mar 2004 Posts: 4,392 Blog Entries: 1	5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/ Time Away From Your Other Clients Arguing with an unruly client does one thing very well; it takes time away from your other clients who are great and deserve your attention. By doing this, its causing a rift between you and your great clients which causes a back up of their work which causes them to get upset. Why let this domino effect take place when it’s so easily avoidable? Breaks Up Your Concentration And Creativity If you’ve got someone who’s getting on your LAST nerve, odds are you’re at a point where you can’t focus on your current jobs correctly, and anything creative needing done will surely fall short of your rock-star quality. I’ve tried designing a website while I was upset about a few things and it never worked out well and I’m sure all of you can attest to this as well; from freelance writers trying to create a 1,000 article on a topic you know very little about for a client who you love, while thinking about the @$$hole you just got done arguing with, to the freelance php coder who’s trying to decipher 1,000 lines of code into something useful while all you can think about is the conversation you just had with that same @$$hole as the writer. Anger Spills Into Your Family Life If you’ve had a horrible day at work and you’ve been on the phone, IM, skype or email with an unruly client all day arguing, odds are you’re going to go home (or into the other room for those of us who work from a home office) with a horrible attitude. This affects not only you, but your entire family which is not something you will be very proud of once you calm down and realize that you’ve been stomping around the house slamming doors for the past 2 hours. It Won’t Make You Any More Money Time is money and wasting your time arguing with some jack@$$ who couldn’t tell what quality work and customer service was if it smacked him or her in the face is pointless. If you spend 20 minutes a day arguing with that client, and it spills over the course of a full week, you’ve spent 140 minutes arguing! For those of us who charge $50/hr, you just had a $100+ argument and didn’t see a dime of it.  The Client Gets A Kick Out Of Making You Mad If you’re dealing with a client like this, the odds of this person actually laughing and liking the idea of you being upset is very high. With an attitude and ego as big as the sky, they don’t see anything wrong in how they’re acting, and if they do, they just don’t care. Why waste your time dealing with someone like this and ruining your day over someone who has so little respect for you, your business and themselves? It’s just not worth it.

05-23-2008	#2
gonzo Fat Fucking Nobody Want to see your own Advertising Here! Join Date: Apr 2003 Location: Atlanta,Ga. Posts: 17,795 Blog Entries: 11	Re: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere Jace just earned his first __________________ We are putting the bastards of this world on notice; greed and corruption will always be met with "a voice made of ink and rage." "Never try and be like anyone else" - Hunter S. Thompson "The truth is the truth no matter how you try and package a lie" - Shellee Hale

05-23-2008	#3
tony404 Members Join Date: Nov 2003 Posts: 926	Re: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere When I was a service advisor with MB. We were taught just let them unload and dont respond but listen. A tennis game only works if someone is hitting the ball back, once the wind is out of their sails.Then you can fix their problem. __________________ www.creamycandy.com yum yum.