CCBill drops wms....

[sarettah]

Originally Posted by Toby

The whole approach was wrong, coming out with something that requires existing clients to migrate is just asking for trouble, even if everything works.

How do you upgrade without requiring some sort of migration? I guess we could all just run on 1999 technology for ever or something.

A well planned implementation and migration should cause customers as little pain as possible but if you have introduced new data possibillities, well that data has to come from somewhere and often the customer is the only one who can accurately provide it. So that requires their interaction during the process.