National Net - believe the hype

Hell Puppy · 03-26-2005

I've been more than well aware of NatNet's operation for years. GonZo and I even toured their data center a couple or three years back while looking for a spot to host a pretty complex opration for what turned out to be some deadbeat mainstreamers. But even though I've referred business their way, I had never bought a server down there for my own company since I generally insist upon having root and highly customizing my boxes.

However, for a new project I'm working on, I wanted the best. Now it didn't surprise me that LBBV and the NatNet crew didn't even blink at the nitpicky pain in the ass configuration that I requested. Nor did it surprise me that they were able to get it online quickly despite me requesting a bit more robust hardware than the typical box.

What has been jaw dropping is the speed of their service now that the box is up. I go open a ticket on their website, and by the time I get back to my email program and refresh it, I usually have a copy of the ticket with a note from the NOC on top of it saying "Done, anything else we can help you with?". I'm not exaggerating, response time has been under 5 minutes every time so far even in the middle of the night.

Now I know why they keep their NOC guys jacked up on coca-cola, ho-ho's and ding dongs!

Most people only post to bitch when something is wrong, just thought I'd pass along some well earned kudos from a very happy NatNet customer...

TheEnforcer · 03-26-2005

Always good to hear positive stuff about companies.

Lee · 03-26-2005

Agreed!

Simply put, Nat Net rocks.

Im an instant gratification guy when it comes to adding new domains, emails etc etc to our server and i can honestly say i dont think i have had to wait longer than 5 minutes for a domain addition or an email address to be added.

Christian, Matt, John and the guys in tech support are great to work with just as is the entire Nat Net team... If you arent already hosting at Nat Net.. You should be!

Robert · 03-26-2005

Got hooked up with hosting at NatNet during a "Condom Special" promo sometime in '99 I think and have been there ever since.

iamkathi · 03-26-2005

When you are ready to see the Natnet data center v3.0 let me know. I am sure I can get LBBV to put together a small tour for you.

Hey...as a matter of fact, there is a Mc Cormick and Schmitts just up the block by CNN Center. Maybe we should do a tour and grab dinner one evening!

FFN's unite

Thanks for the kind words.

Peaches · 03-26-2005

I still remember Bill calling me at home at 4 in the afternoon on a Sunday helping me with a problem (that ended up not even being theirs).

Natnet

Raven · 03-26-2005

And I well remember Kathi helping me with a problem ....and I wasn't even hosting with her....it was for a friend of mine.

Nat Net takes care of everyone....customer or not!

That's saying something.

VooMan · 03-26-2005

An FFN CNN dinner? Is there a Starbucks close by?

Thanks for the kind words. Tony and Bill have assembled quite a team.

Mike AI · 03-26-2005

Sweet T is the man!!! Just have him configure your servers himself, and you're all set!

ThrobX · 03-26-2005

Been off the boards for quite a long while, so I haven't posted this as frequently as I should, but...

National-Net Rocks.

LBBV · 03-26-2005

Thanks for the kind words guys

People always ask "why is NatNet so expensive". Well, this is why. Great employees, fast networks, and world-class service isn't cheap.

As Kathi said, we now have a brand new data center, and it's way amazing!!! Holler if you want a tour, as we're always looking to show it off

Bill

03-26-2005	#5
iamkathi Members Join Date: Apr 2004 Posts: 289	When you are ready to see the Natnet data center v3.0 let me know. I am sure I can get LBBV to put together a small tour for you. Hey...as a matter of fact, there is a Mc Cormick and Schmitts just up the block by CNN Center. Maybe we should do a tour and grab dinner one evening! FFN's unite Thanks for the kind words. __________________

03-26-2005	#6
Peaches Members Want to see your own Advertising Here! Join Date: Oct 2002 Location: Hills of N. GA Posts: 10,823	I still remember Bill calling me at home at 4 in the afternoon on a Sunday helping me with a problem (that ended up not even being theirs). Natnet __________________ Peaches@onlinebeach.com ICQ# 36734533

03-26-2005	#7
Raven Internet Annoyance Join Date: Dec 2002 Location: Washington State Posts: 575	And I well remember Kathi helping me with a problem ....and I wasn't even hosting with her....it was for a friend of mine. Nat Net takes care of everyone....customer or not! That's saying something. __________________ Raven If You'd Just Do It My Way, Your Life Would Be Better 27331641 Celeb Traffic? Go here: RevshareRewards

03-26-2005	#8
VooMan Members Join Date: Oct 2002 Posts: 931	An FFN CNN dinner? Is there a Starbucks close by? Thanks for the kind words. Tony and Bill have assembled quite a team. __________________

03-26-2005	#9
Mike AI Administrator Want to see your own Advertising Here! Join Date: Oct 2002 Posts: 11,618	Sweet T is the man!!! Just have him configure your servers himself, and you're all set! __________________ Make big money on your Domains! Why wait 40 days to get paid with the other guys? Parked.com pays the most for your traffic, and cuts checks twice a month!

03-26-2005	#1
Hell Puppy Fat Fucking Nobody Want to see your own Advertising Here! Join Date: Oct 2002 Posts: 6,523	I've been more than well aware of NatNet's operation for years. GonZo and I even toured their data center a couple or three years back while looking for a spot to host a pretty complex opration for what turned out to be some deadbeat mainstreamers. But even though I've referred business their way, I had never bought a server down there for my own company since I generally insist upon having root and highly customizing my boxes. However, for a new project I'm working on, I wanted the best. Now it didn't surprise me that LBBV and the NatNet crew didn't even blink at the nitpicky pain in the ass configuration that I requested. Nor did it surprise me that they were able to get it online quickly despite me requesting a bit more robust hardware than the typical box. What has been jaw dropping is the speed of their service now that the box is up. I go open a ticket on their website, and by the time I get back to my email program and refresh it, I usually have a copy of the ticket with a note from the NOC on top of it saying "Done, anything else we can help you with?". I'm not exaggerating, response time has been under 5 minutes every time so far even in the middle of the night. Now I know why they keep their NOC guys jacked up on coca-cola, ho-ho's and ding dongs! Most people only post to bitch when something is wrong, just thought I'd pass along some well earned kudos from a very happy NatNet customer...

03-26-2005	#2
TheEnforcer Scored VIP to Anton's Piss Tank Want to see your own Advertising Here! Join Date: Oct 2002 Posts: 8,781	Always good to hear positive stuff about companies.

03-26-2005	#3
Lee Banned Join Date: Mar 2003 Posts: 539	Agreed! Simply put, Nat Net rocks. Im an instant gratification guy when it comes to adding new domains, emails etc etc to our server and i can honestly say i dont think i have had to wait longer than 5 minutes for a domain addition or an email address to be added. Christian, Matt, John and the guys in tech support are great to work with just as is the entire Nat Net team... If you arent already hosting at Nat Net.. You should be!

03-26-2005	#4
Robert Following the Get Rich Slow method. Join Date: Oct 2002 Location: Bellingham, WA Posts: 316	Got hooked up with hosting at NatNet during a "Condom Special" promo sometime in '99 I think and have been there ever since.

03-26-2005	#10
ThrobX Members Join Date: Dec 2002 Posts: 431	Been off the boards for quite a long while, so I haven't posted this as frequently as I should, but... National-Net Rocks.

03-26-2005	#11
LBBV Members Join Date: Oct 2002 Posts: 24	Thanks for the kind words guys People always ask "why is NatNet so expensive". Well, this is why. Great employees, fast networks, and world-class service isn't cheap. As Kathi said, we now have a brand new data center, and it's way amazing!!! Holler if you want a tour, as we're always looking to show it off Bill __________________ Over 10 years in the hosting business TRUE 24/7 support Flexible plans to meet various needs