A new tool to reduce your chargebacks

cj · 02-11-2004

Hi all,

One of the biggest issues currently in our industry is chargebacks, & the fact that we are often pushed past the 1% threshold by 'friendly fraud' customers. Friendly fraud accounts for around 80% of all chargebacks, and until now there have been very few successful products recognised by banks available to prove that a surfer has joined your site & accessed it.

There are currently rumours circulating through the banks that visa will go to .75% in the coming months. We can cross our fingers that this won't happen, but its inevitable that we MUST make major changes in the way we sign members up to our sites.

For the last 6 months, I have watched the pennywize crew who have been testing internal methods to reduce chargebacks with some clients who had high chargeback related problems with their own mechant processing, and have noticed amazing results in a ) the number of people who even ask for a chargeback and b ) the number of chargebacks that are successful.

There's also the additional problem of affiliate fraud and not knowing which affiliate is creating the most chargeback problems. This system allows you to monitor exactly which affiliates are causing you trouble.

This service is now available to the webmaster community to beta test, & I think you will be impressed by the simplicity of this product. Client Confirm offers you the following features:

Significantly reduce chargebacks
Reduce the incident of 'friendly fraud' by customers
Reduce or isolate fraud from your affiliates
Better qualify your members
Allow you to accept foreign signups with confidence
Give you much more proof when fighting a dispute

This is how it works:

* The surfer visits your website, and signs up as normal - nothing to interfere with your join conversions

* Before the 'member' is allowed into the members area, they must 'confirm' their transaction using phone technology (1800 number for usa, mexico & canada, SMS for the rest of the world)

* A unique number is sent to the SMS customer which then must be entered into the site - or for usa customers the 1800 number gives a unique number plus requires a voice recording stating their name and age

This program is brought to you by the makers of Pennywize, and is written based on extensive experience with high volume transactions. It only takes 5 minutes to sign up and 15 to setup - so take a look and see how this can help your chargeback problem!

02-11-2004	#1
cj Members Want to see your own Advertising Here! Join Date: Oct 2002 Location: Down Under Posts: 5,202	Hi all, One of the biggest issues currently in our industry is chargebacks, & the fact that we are often pushed past the 1% threshold by 'friendly fraud' customers. Friendly fraud accounts for around 80% of all chargebacks, and until now there have been very few successful products recognised by banks available to prove that a surfer has joined your site & accessed it. There are currently rumours circulating through the banks that visa will go to .75% in the coming months. We can cross our fingers that this won't happen, but its inevitable that we MUST make major changes in the way we sign members up to our sites. For the last 6 months, I have watched the pennywize crew who have been testing internal methods to reduce chargebacks with some clients who had high chargeback related problems with their own mechant processing, and have noticed amazing results in a ) the number of people who even ask for a chargeback and b ) the number of chargebacks that are successful. There's also the additional problem of affiliate fraud and not knowing which affiliate is creating the most chargeback problems. This system allows you to monitor exactly which affiliates are causing you trouble. This service is now available to the webmaster community to beta test, & I think you will be impressed by the simplicity of this product. Client Confirm offers you the following features: Significantly reduce chargebacks Reduce the incident of 'friendly fraud' by customers Reduce or isolate fraud from your affiliates Better qualify your members Allow you to accept foreign signups with confidence Give you much more proof when fighting a dispute This is how it works: * The surfer visits your website, and signs up as normal - nothing to interfere with your join conversions * Before the 'member' is allowed into the members area, they must 'confirm' their transaction using phone technology (1800 number for usa, mexico & canada, SMS for the rest of the world) * A unique number is sent to the SMS customer which then must be entered into the site - or for usa customers the 1800 number gives a unique number plus requires a voice recording stating their name and age This program is brought to you by the makers of Pennywize, and is written based on extensive experience with high volume transactions. It only takes 5 minutes to sign up and 15 to setup - so take a look and see how this can help your chargeback problem!