CCBill drops wms....

[softball]

Originally Posted by sarettah

Nice, professional note.

huh?

[sarettah]

Originally Posted by rhetorical

huh?

The release from CCBill. It was done properly. He didnt go on blaming rogue programmers, etc.

He took responsibility, outlined the issues and said what they were going to do.

imho of course

[gonzo]

Originally Posted by sarettah

The release from CCBill. It was done properly. He didnt go on blaming rogue programmers, etc.

He took responsibility, outlined the issues and said what they were going to do.

imho of course

I agree but then you and I both know this should be the norm for a company which it isnt.
I guess it makes me wonder why a company the size and captial of CCBill hire pros to come in and do this right the first time.

[sarettah]

Originally Posted by gonzo

I agree but then you and I both know this should be the norm for a company which it isnt.
I guess it makes me wonder why a company the size and captial of CCBill hire pros to come in and do this right the first time.

Why would we expect that from CCBill?

We don't get it from Microsoft, Toyota, GM or any of the other really big industry leaders outside of adult internet.

Shit happens. Even in the best designed systems implementation can go wrong.

The willingness to back off from the decision and take responsibillity is something you see less and less in this world from companies, governments and individuals.

In a pass the buck world it is nice to see a company listen to their customers even if it took a while to clear the wax out of their ears.