Hey, Lisa

[shaliza777]

Please accept my apologies for not responding sooner. I was traveling all day yesterday.

ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your username, your phone number and the issue you would like us to look into.

Please feel free to contact me directly as well.

Thank You
Shaliza.Somani at ePassporte dot com

[helix]

Better late than never I guess.

[Inabon]

Originally Posted by shaliza777

Please accept my apologies for not responding sooner. I was traveling all day yesterday.

ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your username, your phone number and the issue you would like us to look into.

Please feel free to contact me directly as well.

Thank You
Shaliza.Somani at ePassporte dot com

i think she did all of the above.

[Dravyk]

Originally Posted by Inabon

i think she did all of the above.

Maybe if they put in humans instead of robots, threads would actually be read.

I've seen better customer support from a can of beans. And (burp) more action.

[Inabon]

Originally Posted by Dravyk

Maybe if they put in humans instead of robots, threads would actually be read.

I've seen better customer support from a can of beans. And (burp) more action.

True

[selena]

Originally Posted by shaliza777

Please accept my apologies for not responding sooner. I was traveling all day yesterday.

ePassporte is currently working to improve our customer support. If you are experiencing difficulties we ask that you contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at marketing@ePassporte.com. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your username, your phone number and the issue you would like us to look into.

Please feel free to contact me directly as well.

Thank You
Shaliza.Somani at ePassporte dot com

Is it just me, or does this reply indicate she did not even read the thread?