Epoch's new reporting system is incomplete

[gonzo]

Originally posted by cj@Jan 12 2004, 07:10 PM
for 2 weeks, we've not been able to login to ANY stats until yesterday ... we send emails every couple of days but epoch always seems to have more important things to do than deal with customers. when you mention the bad service to them you get lines like 'well lets not worry about whose fault this is & get on with it'.

I am very confused by epoch - they seem to have no interest in working with anybody on anything ... almost every request i've made has come back with 'we cant do that'

epoch might have a lot of support these days but ibill still shits on them for stats, service & general overall product - and that's a pretty bad reflection on epoch!

I smell a spoof coming on...