cybernet expo 2008

[softball]

Originally Posted by LAJ

Well, considering that this is the first year that YNOT has owned the show now that Fay has retired and there are only a couple of us doing all the work, your patience while we try to make a seamless transition is certainly appreciated.

You sent an email thru the "CONTACT" form on the website and I responded to you, the customer, within 24 hours and did what I could to pacify you.

You can't please all the people all the time.

No you can't. But I know I try hard. In a business where most of your type of product is readily available for free, we who survive have to try even harder to please all of the people. This history of show ownership was not something I knew anything about. But I do know one thing, that when you press the pay button on any website, confirmation is usually received immediately. Its not that I am impatient. Its not that I am dissing you here. Perhaps you should look at it as customer feedback to improve your sign up process so this discussion would never have happened. I think you would have done the same thing if you signed up for a website and nothing happened for 24 hours. I know that I have bailed on travel booking sites for similar reasons. Its just a thought. I am sure you and your show will do well.