Quote:
Originally Posted by Hell Puppy
Outsourced repair facility in Tennessee?
I'm pretty sure I know what the problem was.
|
they are a sub contractor of HP. They recevied the laptop on 9/4 and after review sent it to another repair center via fed ex as they dont do that type of repair there.
I have to say the best customer service i have gotten so far was from the subcontractor
atleast they help me find out the laptop was lost even before i got the call from patrick fletcher at HP