Re: The Deecash Plot Thickens
I'm just waiting to see an update on some of the programs they've taken over. Most haven't been touched since they were sold.
As for their customer service. Carol has a member who got caught in the pre-checked sales trap last month. While he was trying to take care of it with them, they charged him again! He was told it was his fault and that the pre-checked boxes were very clear. He was also told that it wasn't his fault he was stupid! The guy wrote Carol asking her what he should do and has been keeping her updated. So far, he hasn't received a refund, and at first was told he wouldn't get one. Now they are just stringing him along. Carol told him to contact Visa and chargeback and to report it as a fraudulent charge.
So much for their customer service.
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