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Old 04-11-2008   #10
LAJ
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Join Date: Nov 2002
Location: Austin
Posts: 566
Default Re: cybernet expo 2008

Quote:
Originally Posted by rhetorical View Post
I suppose there is a reason for that, and maybe I skipped right over that, but in this case, I am just a customer like any other that needs to be led to the join button. Its not that my time is precious, but when I hit the back button and lose all my info, it is annoying. Why am I going? To tell you the truth to meet a few people I haven't met face to face. I like San Francisco and it is an excuse to go there and that would be about it. As for ponderous, yes it is. This is the internet where folks lose interest in less than three seconds and usually confirmation is instant. Or did I just fall through the looking glass and only imagined the software possibilities that 2008 has to offer? I think I will pass on the condescension and the bed time story and try and be a customer. You know the guys that keep us all in business, pay our rent. The guys we have to be nice to and try and make their on line experience a pleasure. Maybe even post a phone number on a website so if there is any confusion, one may get in touch with a customer service type person. Or is that there in plain view as well. Just asking Jay. I am sure you are a pleasant and cheerful fellow. It is your website that was giving me grief. I can only imagine the time it would take to sign up....say ten employees.
But I am sure it will be fun.
Well, considering that this is the first year that YNOT has owned the show now that Fay has retired and there are only a couple of us doing all the work, your patience while we try to make a seamless transition is certainly appreciated.

You sent an email thru the "CONTACT" form on the website and I responded to you, the customer, within 24 hours and did what I could to pacify you.

You can't please all the people all the time.
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