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Old 01-03-2006   #1
Jace
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$100 for every ImLive sign-up
 
Join Date: Mar 2004
Posts: 4,392
Blog Entries: 1
Default 2checkout...i know a lot of people have had bad experiences...

so, I got this 2checkout account because it worked seamlessly with my new software for a mainstream venture I have going

I have a few clients, but they are well paying clients....My first invoice day comes up (Dec 1st) and my client pays the $1827.56 by the due date (he pays on dec 13th) through the American Express option in my 2checkout checkout page

payday comes and the payment remains pending, so I email them to ask why, and they claim that any charge over $300 as the first charge on an account has to be verified by phone with the customer to make sure there isn't fraud. I can understand that, completely.

So, here I sit on Jan 3rd, and after 23 emails back and forth with 2checkout.com I still don't have any money, and it is time for my next invoice to my client....this one for a larger amount. In the meantime I have been the dumbass and put most of my eggs in this basket so charges have been coming through the site all this time and I am doing pretty well, but still no payment for ANYTHING

NOW 2checkout is telling me that I have multiple charges that need to be verified, but the fact of the matter is only one of those charges is tehnically from that first payment that was due to me, but as each charge comes in they tack it onto my "official" first payment (that I have not recieved) and claim they need to verify those people too

I am at a loss for words....if I leave 2checkout up there as my processor will they just keep claiming they need to verify my charges and never pay me (because charges keep coming in)?

I need some advice here, is this normal? I want my fucking money and they don't seem like they are working very hard to give it to me. haha, and even at one time I emailed them on a thursday and asked what was going on, they said "we have not been able to contact your client and we will try back on Tuesday"...WTF? this was not even part of the holiday!

i am at a loss, I am thinking I will shop around to another processor today that my cart can handle as easily as 2checkout
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