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Originally Posted by RyanLanane
Lisa, I was supposed to have a call with Chris after the show as well .. On Tuesday actually. Just figured he got tied up in other things. Part of what I was going to talk to him about was clearing up the exact perception of E-Pass you just described...
Their company has great potential - they just need to clear up some basic problems that have been on going for some time. For example, a $25 deposit i made into a poker site, Euro Bet. Euro Bet claims they were having problems integrating E-Pass and I jsut have to wait 14 days for it to go out of pending status. Small stuff like that has to be solved.
It can be done, and it could be done in 6 months... with an asshole at the helm riding every departmental manager's ass  |
Oh they badly need to fix the things wrong "under the hood". True.
But before there's no "car" left to fix, they need to get their image the hell cleaned up. Customer relations, public relations, marketing ... they're in the toilet. No one who isn't signed up with them already has a single compelling reason to join. And those who are signed up, some are just withdrawing and closing their accounts, or doing a wait-and-see thing.
And I'm among the latter. I'm waiting, and waiting, and what I'm seeing is
nada. I was thinking of adding eP as a payment solution to something I'm working on for Q1 2006. I see no reason whatsoever now to do that; in fact, I see compelling reasons not to do that at the moment.
It's turned from a positive to a "doesn't matter either way" and is slowing going towards where adding them on a site could be construed as a negative.