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cj · 03-29-2005

>>Look at your tours, the answer is there somewhere and if they ain’t retaining then your not providing what your tours say you should be.

Well I think he's just summarized the entire topic of retention into 1 sentence here folks!! LOL

Its pretty simple ... if someone signed up at your site they must have liked something in the tour ... so give them everything that's in the tour and everything remotely related to whats in the tour & expand it from there.

here's my question ... what do you think the maximum possible retention is if you did every single retention technique possible?

as a % from trial to full member .... how many people do you think it would be possible to keep, keeping in mind the % that cancel before they even login, non payers, etc ...

03-29-2005	#4
cj Members Want to see your own Advertising Here! Join Date: Oct 2002 Location: Down Under Posts: 5,202	>>Look at your tours, the answer is there somewhere and if they ain’t retaining then your not providing what your tours say you should be. Well I think he's just summarized the entire topic of retention into 1 sentence here folks!! LOL Its pretty simple ... if someone signed up at your site they must have liked something in the tour ... so give them everything that's in the tour and everything remotely related to whats in the tour & expand it from there. here's my question ... what do you think the maximum possible retention is if you did every single retention technique possible? as a % from trial to full member .... how many people do you think it would be possible to keep, keeping in mind the % that cancel before they even login, non payers, etc ...