[EmporerEJ]

We ABSOLUTELY follow the "quality" model, and always will. We always give our customers more than they pay for, so they are pleasantly surprised when they open their order.
We also stand behind our product. Our product has ALWAYS carried a warranty. Our warranty FAR exceeds every warranty I've seen in the adult industry, (when there is any warranty at all) and exceeds MOST consumer electronics warranties.

The rule in the past has always seemed to sell overpriced shoddy merchandise and then run from it. For example: Most of the "name" adult products have a warranty on a $9.95 dildo as follows:
Product is warranted for 90 days against defects. If it fails during warranty, please send to XYZ address with $10 for return postage and handling.

I ask you; what kind of warranty is that? NONE. The customer might as well discard the broken unit and replace with new, and that's the plan for the majority of manufacturers. They simply don't want to see it ever again.

Our warranties are in YEARS, not months. We make a quality product that lasts Our customer repeatedly come back for additional content to use with their Virtual Sex Machine, so it had better work, or we'll get no repeat business. I challenge anyone to find a better quality warranty on a product in our industry.

Quality is Job #1