Quote:
Originally posted by Cleo@Jan 21 2005, 04:36 AM
Can you say charge backs as users buy a membership only to find out they can't view the content.
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Already established paysites who change to DRM wmv should ofcourse make a introduction periode (2-6 months), where old members are send to the old membership area, and new members are send to the new DRM wmv area. You can even forward old members with windows OS to the new members area. In time those 1-2% of members, which can not play wmv will cancel/expire, without causing chargebacks or support problems. On the tour all samples should be in wmv/asx format, and if you are really paranoid, then tell that the site works with windows (that word will scare all of the hardcore linux/mac users away ;-)) - or you can filter your tour traffic, so people with mac/linux etc. are send to another site...
New sites should have no problems, if they use the tour steps above.