i've tried trillian and I like it if you have multiple messenger programs to include, but its even more buggy than icq and ads an extra level of bugs ...
for the first few weeks I couldn't figure out why messages were going missing - it puts them into 'docked' windows that you can't find and all sorts of wacky shit like that.
but, if you are having probs with icq, then it will probably be an improvement ...
another really good option if you need to just jump on icq quicky is go.icq.com - its a web based version of icq and pops up a window with icq - i love it for travelling, saves from having to install versions of icq on different pc's
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