[Hooper]

that "cancelling" is something you can do with products?

i'm always amazed at people's gumption. a perfect example.

somebody goes to our web site, purchases a product. downloads it. uses it. decides it's not exactly what they are looking for.

so what do they do? they call up and tell us they want to "cancel" their order, as though it was somewhere indicated that this was a trial period, or that we're doing this to be nice.

lol.. is this just me? or do other business get this same kind of thing?

where the hell did people get the idea that you can "cancel" a purchase once you've received the goods???