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Old 10-27-2003   #41
Carrie
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Join Date: Oct 2002
Location: Inside your monitor
Posts: 2,850
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I do have an *annoying* job, if that counts.
Having a headset on instructing computer idiots on how to get their taskbar back to the bottom of their screen, explaining to them that yes, that big black scorched patch on the back of their computer where the phone line hooks in means their modem is dead, and yes we even had the "cd tray coffee cup" call, although I didn't take that one.
My shifts were base 13.5 hours long; sometimes longer if the queue was full. The best clients were the old folks, they were very patient and did exactly what you told them to. The kids were great too, you hardly had to tell them anything - just point them in the right direction. It was the folks in their 20s and 30s that were a BITCH to try to talk to. They'd jump ahead of you, argue with you, literally scream and stomp their feet (you could hear it) telling you that they were A+ certified or they were computer gurus and this was NOT the way to fix it... always got a good laugh on that when they would find a reason to hang up REAL quick once my "this isn't going to work" solution would fix them right up.

After doing Gateway tech support and having full access to all of their intranet resolution issues for problems that officially did not exist... I can unequivocably tell you... don't EVER buy a Gateway computer. The best things about those pieces of shit are the cool moo boxes they come in.
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