If I was defending this case I would argue their "humilation" was caused by projection of their own unease with being black in a largely white world, and not by any flight crew remark:
"A very prevalant and damaging aspect of Borderline Personality Disorder is projection. It can also be one of the most difficult defense mechanisms to recognize, to own and to become aware enough about as to be able to change the associated projected thinking from a focus on "other" to realizing what you are actually feeling yourself.
"In projection, one's own unacceptable feelings are attributed to someone else. A boy who dislikes his father, for instance, may feel anxious about disliking someone he depends on. So he may project his feelings onto his father, concluding that 'he hates me.' A person who has uncomfortable sexual feelings about members of a different ethnic group may project this discomfort onto them, saying, 'those people are dirty-minded and oversexed.'" (Pg 389 -"Psychology" Second Edition by Wade & Tavris)
"If you are borderline, you most likely have powerful effects on other people's feelings and behavior. Your tumultuous emotions and dramatic, often provocative behaviors are sure to elicit strong reactions in others. Your environment often becomes a theatre for playing out inner conflicts. Other people may become screens onto which you project feelings as if you are thinking, 'someone here is angry.' It can't be me, so it must be you.'
http://www.suite101.com/article.cfm/border...rsonality/24295