Yup LL, it's very sad indeed...especially when the owners don't pay their bills....
I knew a girl who was a call in psychic working for a big company (might even be the same one you stated above)...
She told me that they were told to 'pick an element' and roll with it...
In other words,
earth
air
fire
water
Take your pick...lol. The girl 'did' know tarot cards though.....and let's face it, with tarot cards helping you out it's easy to get a neat little story going for the caller.
I find it disguisting when people take advantage of others who are in a vulnerable state. :grrr: