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- - Hey Emp (http://www.oprano.com/msgboard/showthread.php?t=95218)

Hey Emp I found it And it looks great. Congrats.

Quote:

Please be informed that we will no longer be able to sell RealTouch Devices as of January 1, 2014. RealTouch Interactive and VOD will continue to serve existing customers.
Due to increasing licensing and manufacturing costs we will not be able to sell RealTouch Devices effective January 1, 2014. The RealTouch product uses a very small amount of technology licensed from a technology partner and without this license in place we are unable to sell the RealTouch Device. Costs of manufacturing have also escalated significantly in the last year. After nearly a year of discussion and negotiation we have been unable to reach agreements that would allow us to continue the project at this time.

There is a limited quantity of complete RealTouch Devices remaining and we anticipate selling out prior to the end of the year. We also have a limited number of replacement devices (device only, no mini-tower) which can be used with your existing mini-tower available for purchase until January 1, 2014, or as long as supplies last.

We remain committed to RealTouch, and hope that agreements can eventually be reached to enable us to continue to provide this one of a kind experience to the public. While we will be unable to sell new devices next year, RealTouch Interactive and RealTouch VOD will continue to operate and provide touch enabled content to our existing users.

Thank you for your understanding and support,

The RealTouch Team
For partnership or investment opportunities, email BusinessOpportunities@realtouch.com.

http://www.realtouch.com/purchase

Well, that sucks :(

that does suck. Years of hard work and all. I guess the only option is China.

Quote:

Originally Posted by rhetorical (Post 840637)

that does suck. Years of hard work and all. I guess the only option is China.

No, the only LEGAL option is us.

Hell of a thing, patents are....

still, sorry to hear that after all that r and d, this happened. Any plans for a work around?

Quote:

Originally Posted by rhetorical (Post 840641)

still, sorry to hear that after all that r and d, this happened. Any plans for a work around?

You mis-understand. we are not affected. Everyone else that came "later" is.

hmmmmmmm if you are not affected, then why have you packed it in? It seems like it works well.

Emp, for what it's worth, your cart is in Java, which many people generally have blocked by default, and then if you let it run it generates a security warning because it uses certain functions in the code that might make it run poorly. If you are planning to push it more, you might consider alternate shopping cart methods.

Quote:

Originally Posted by rhetorical (Post 840644)

hmmmmmmm if you are not affected, then why have you packed it in? It seems like it works well.

Haven't "packed it in."

Quote:

Originally Posted by RawAlex (Post 840645)

Thanks, I'm aware of that. You have any suggestions?
(Most of our orders are through mail or other vendors.)

I don't really do any goods sales, so I don't have any good ideas, but there are a number of popular options out there. Whoever is doing your processing might have a good suggestion for you.

Quote:

Originally Posted by RawAlex (Post 840648)

I don't really do any goods sales, so I don't have any good ideas, but there are a number of popular options out there. Whoever is doing your processing might have a good suggestion for you.

Therin lies the issue. we've never had anyone doing our proceessing. I've had the same merchant acount for more than 25 years now. We do our own proccessing. So, we get directly tested for compliance.

I will be the first to admit. This whole thing makes no sense to me at all. Its like the old days of cryptic marketing posts. They never made much sense to me and I was right. So, is this widget a for sale b gone out of business never to resurface or c revamping and getting ready for a brand new product launch. Is this meant to be mysterious?

Quote:

Originally Posted by rhetorical (Post 840653)

Not really supposed to be mysterious. And how would I market something in here? I'm just not interested in "releasing" any other info at this time.
You asked, I told you what I could at this time.

Quote:

Originally Posted by EmporerEJ (Post 840649)

In which case, you would need to look for software that is compliant with whoever provides your merchant gateway. If you are processing yourself (ie, entering information into a terminal by hand) then you have other issues you need to address, such as data retention and security. There are issues for sure.

You may want to consider getting a gateway company involved that has a solution in hand and does the security aspects, which may help you out in the long run.

I can understand that your current site isn't a big source of your sales, but it should be.