AO-Hell Proxy Question

[HeavyB]

Hey gang!

Listen, I have software built into our site that blocks users who come from X number of IP addresses or more, as I'm sure most of you have.

The AOL Proxy problem has cropped up again for us, meaning that people who surf us from AOL get blocked very quickly after joining because our site thinks they've come from too many IP addresses.

Does anyone know a way for AOL users to get around this problem? I don't have a way to configure access on a user-by-user basis, nor do I really want to. I can't seem to find any reliable info on the web about what to tell my AOL users these days.

Any thoughts?

Thanks!
HeavyB

[RawAlex]

Would the software be able to ignore certain blocks of addresses? AOL pretty much comes from the same blocks all the time, which shouldn't be hard to work around.

[Hell Puppy]

AOL users aren't going to be capable of doing a work around...

Easier to fix it on host side and exclude AOL. Do a reverse lookup and allow *.aol.com or use the IP blocks, though those can be a pain to find.