Just had a domain stolen from DirectNic :(

[DarkJedi]

Damn, I don't know how they did it.
My account was set for high-security (auto reject any transfers)
Never got any emails and my email is working fine.
They moved it to enom.com

And it's a weekend so i can reach anybody over there :(

If anyone has any idea what do in this kind if situation, hit me up: 30144710

[nlphoto]

You are not going to like the answer, but here it is
(and I also dealt with enom... expect no help from them):

Domain Dispute Procedures (http://www.oprano.com/msgboard/index.php?showtopic=12542&st=0&#entry155760)

[Pornwolf]

How did they steal the domain from you?

[Newton]

This could be interesting, especially since they were on high security domain lock. I am sorry this happened to you DarkJedi, and would love to know what happens when you speak to them Monday, especially since i have some domains held with them also.

[grimm]

Originally posted by DarkJedi@Feb 5 2005, 05:40 PM
Damn, I don't know how they did it.
My account was set for high-security (auto reject any transfers)
Never got any emails and my email is working fine.
They moved it to enom.com

And it's a weekend so i can reach anybody over there :(

If anyone has any idea what do in this kind if situation, hit me up: 30144710
32469681

if you want to talk avbout specifics, im up.

its damn near impossible to steal a domain without total disregard for warnings.

[grimm]

Originally posted by DarkJedi@Feb 5 2005, 05:40 PM
Damn, I don't know how they did it.
My account was set for high-security (auto reject any transfers)
Never got any emails and my email is working fine.
They moved it to enom.com

And it's a weekend so i can reach anybody over there :(

If anyone has any idea what do in this kind if situation, hit me up: 30144710
if a domain is locked, and auto transfer shut off, then there is absolutely no way a transfer would go through. unless the domain was left to expire and not reregistered.

are you positive it was locked? it seems like it might have been an oversight.

[NOgfyers]

My guess

user error

or would that be loser error!

aga says your a scumbag.

[DarkJedi]

Originally posted by grimm+Feb 5 2005, 10:46 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (grimm @ Feb 5 2005, 10:46 PM)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-DarkJedi@Feb 5 2005, 05:40 PM
Damn, I don't know how they did it.
My account was set for high-security (auto reject any transfers)
Never got any emails and my email is working fine.
They moved it to enom.com

And it's a weekend so i can reach anybody over there :(

If anyone has any idea what do in this kind if situation, hit me up: 30144710
if a domain is locked, and auto transfer shut off, then there is absolutely no way a transfer would go through. unless the domain was left to expire and not reregistered.

are you positive it was locked? it seems like it might have been an oversight. [/b][/quote]
I'm positive.
I have 20+ domains there and everything was locked down.
BUt somehow they took this one.

[grimm]

Originally posted by NOgfyers@Feb 6 2005, 12:51 AM
My guess

user error

or would that be loser error!

aga says your a scumbag.
Ocam's Razor.. the simplest answer is human error;)

[Mike AI]

It appear a hacking group used a keylogger against darkjedi.

DirectNIC customer support was on the ball, with Grimm an owner taking the lead. Of course DirectNIC will do everything it can to help darkjedi get his domain back.

Think we will get an apology or even a thank you from him?

[Opti]

I hope so! Thread title is an absolute shitter :(

People often recommend directnic as the safest place for valuable domains... and I've asked a few times if anyone that had ever had a real problem as a directnic client was happy too... and never seen an answer. It's how a registry handles issues like this, when the shit hits the fan, that matters most to me.


Kudos for the response :okthumb:

[sarettah]

Directnic been berry berry good to me.... :okthumb:

[Newton]

Thank fuck it was resolved and glad to see it was the users error/flaw, rather than being a break down in the directic system, If I were female i would want directnic babies ;)

[chodadog]

Originally posted by Mike AI@Feb 6 2005, 10:32 AM
It appear a hacking group used a keylogger against darkjedi.

DirectNIC customer support was on the ball, with Grimm an owner taking the lead. Of course DirectNIC will do everything it can to help darkjedi get his domain back.

Think we will get an apology or even a thank you from him?
Why should he apologise? He should certainly thank you for your efforts to get it back, but his post didn't attack you guys or anything. He was obviously just trying to get a hold of you guys.

[Opti]

Originally posted by chodadog@Feb 7 2005, 07:50 PM
Why should he apologise?
maybe we read different threads... or you're joking.

[Mike AI]

Originally posted by chodadog+Feb 7 2005, 04:50 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (chodadog @ Feb 7 2005, 04:50 AM)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Mike AI@Feb 6 2005, 10:32 AM
It appear a hacking group used a keylogger against darkjedi.

DirectNIC customer support was on the ball, with Grimm an owner taking the lead. Of course DirectNIC will do everything it can to help darkjedi get his domain back.

Think we will get an apology or even a thank you from him?
Why should he apologise? He should certainly thank you for your efforts to get it back, but his post didn't attack you guys or anything. He was obviously just trying to get a hold of you guys. [/b][/quote]


He carried on more at other boards, giving the impression that DirectNIC dropped the ball or was unsecure when neither was the case.

[gonzo]

Originally posted by chodadog+Feb 7 2005, 04:50 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (chodadog @ Feb 7 2005, 04:50 AM)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-Mike AI@Feb 6 2005, 10:32 AM
It appear a hacking group used a keylogger against darkjedi.

DirectNIC customer support was on the ball, with Grimm an owner taking the lead. Of course DirectNIC will do everything it can to help darkjedi get his domain back.

Think we will get an apology or even a thank you from him?
Why should he apologise? He should certainly thank you for your efforts to get it back, but his post didn't attack you guys or anything. He was obviously just trying to get a hold of you guys. [/b][/quote]
Like they are hard to get ahold of... give me a break.

Ive left email for customer service at 2PM and 2AM. It doesnt matter what time... the email has been not only answered but the issue resolved within an hour.

Directnic is the only place I trust with my "valuable" domain names. Ive been moving them all over there as they expire or when I think about it.

[Newton]

At the very least an apology should have been forthcoming, stating that it was not directnic at fault or error, but rather a user error (keylogger on his system) especially after it was proven.

[chodadog]

Originally posted by Mike AI+Feb 7 2005, 10:24 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Mike AI @ Feb 7 2005, 10:24 AM)</td></tr><tr><td id='QUOTE'> Originally posted by chodadog@Feb 7 2005, 04:50 AM
<!--QuoteBegin-Mike AI@Feb 6 2005, 10:32 AM
It appear a hacking group used a keylogger against darkjedi.

DirectNIC customer support was on the ball, with Grimm an owner taking the lead. Of course DirectNIC will do everything it can to help darkjedi get his domain back.

Think we will get an apology or even a thank you from him?
Why should he apologise? He should certainly thank you for your efforts to get it back, but his post didn't attack you guys or anything. He was obviously just trying to get a hold of you guys.


He carried on more at other boards, giving the impression that DirectNIC dropped the ball or was unsecure when neither was the case. [/b][/quote]
Oh okay, my bad. I only read this thread. Hadn't seen it on any other boards. My apologies.

[egor256]

we use directnic for 3 years and have about 120 domains there. our account was locked because of strange credit card transaction two weeks ago. I contacted directnic representative and we solved the problem in 30 minutes!

I love directnic and will stay with them. But would be nice to lower the price down to $1 per domain! :yowsa:

[Newton]

Directnic is the only company we use for domains as well, professional, secure, efficient and outstanding guys to do business with.