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Forest
01-19-2005, 07:33 PM
CRM software for management of call centers

anyone know if there are open source codes or point me to a company that sells it

Thanx!

cj
01-20-2005, 12:59 AM
Forest,

I don't know of any in particular that stand out, but this is a pretty comprehensive list .....

http://www.business.com/directory/telecomm...nters/software/ (http://www.business.com/directory/telecommunications/call_centers/software/)

Hell Puppy
01-20-2005, 01:29 AM
For free or cheap, try this:

http://www.opencrx.org/

If you wanna go pro, open the checkbook wwwwwiiiiiidddddeeeee and look at:

http://www.vantive.com

http://www.onyx.com

Or if you have Nickatilynx type money to spend, just hire Siebel to come out and build you a custom solution.

Forest
01-20-2005, 10:54 AM
Thanx CJ and HeLL Puppy

I knew oprano would have some answers

:rokk:

LOL I wish I had nicks kind of money

Id be sitting on a beach in jamacia

:P