View Full Version : Lowering chargback ratios
iceicebaby
11-26-2003, 10:25 AM
What has everyone done to lower their chargback ratio?
[Labret]
11-26-2003, 10:27 AM
Originally posted by iceicebaby@Nov 26 2003, 07:33 AM
What has everyone done to lower their chargback ratio?
I add a big "cancel your subscription here" link in the members section that actually leads to a page where it will actually cancel the subscription.
My chargeback ratio with it is next to nill.
She still wont fuck you. Oops wrong thread. :)
Winetalk.com
11-26-2003, 10:30 AM
Originally posted by [Labret]+Nov 26 2003, 10:35 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE ([Labret] @ Nov 26 2003, 10:35 AM)</td></tr><tr><td id='QUOTE'><!--QuoteBegin--iceicebaby@Nov 26 2003, 07:33 AM
What has everyone done to lower their chargback ratio?
I add a big "cancel your subscription here" link in the members section that actually leads to a page where it will actually cancel the subscription.
My chargeback ratio with it is next to nill.
She still wont fuck you. Oops wrong thread. :)[/b][/quote]
very good idea indeed...
Mike AI
11-26-2003, 10:57 AM
Yeah we are fortunate to have always had a low charge back number. Not only on our third party accounts ,but also on our own merchant accounts.
PureCash launched over 8 months ago, and we have 1 chargeback.
Good customer support is key. Delivering what your promise to surfers is key!
Sausage
11-26-2003, 10:59 AM
Originally posted by [Labret]@Nov 26 2003, 07:35 AM
I add a big "cancel your subscription here" link in the members section that actually leads to a page where it will actually cancel the subscription.
Now comeon ... that is just going way too far !
Next thing you will be rebilling a 3 day trial after 3 days instead of 1 !!!
Originally posted by Sausage@Nov 26 2003, 06:07 PM
Next thing you will be rebilling a 3 day trial after 3 days instead of 1 !!!
What... people actually do that?
Sausage
11-26-2003, 11:04 AM
Originally posted by Trev+Nov 26 2003, 08:09 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Trev @ Nov 26 2003, 08:09 AM)</td></tr><tr><td id='QUOTE'><!--QuoteBegin--Sausage@Nov 26 2003, 06:07 PM
Next thing you will be rebilling a 3 day trial after 3 days instead of 1 !!!
What... people actually do that?[/b][/quote]
Yes .. I do know of sponsors who really do rebill 3 day trials after 3 days !
That and the sponsors who actually have 1 million photos in their members area will be the death of our industry ... mark my words. :P
Originally posted by Sausage+Nov 26 2003, 06:12 PM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Sausage @ Nov 26 2003, 06:12 PM)</td></tr><tr><td id='QUOTE'>Originally posted by -Trev@Nov 26 2003, 08:09 AM
<!--QuoteBegin--Sausage@Nov 26 2003, 06:07 PM
Next thing you will be rebilling a 3 day trial after 3 days instead of 1 !!!
What... people actually do that?
Yes .. I do know of sponsors who really do rebill 3 day trials after 3 days !
That and the sponsors who actually have 1 million photos in their members area will be the death of our industry ... mark my words. :P[/b][/quote]
I can see it now... the sky is falling, the sky is falling :D
Fletch XXX
11-26-2003, 12:36 PM
Originally posted by Sausage+Nov 26 2003, 08:07 AM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (Sausage @ Nov 26 2003, 08:07 AM)</td></tr><tr><td id='QUOTE'><!--QuoteBegin--[Labret]@Nov 26 2003, 07:35 AM
I add a big "cancel your subscription here" link in the members section that actually leads to a page where it will actually cancel the subscription.
Now comeon ... that is just going way too far !
Next thing you will be rebilling a 3 day trial after 3 days instead of 1 !!![/b][/quote]
Even dirtier tricks are played daily in this game.
sextoyking
11-26-2003, 01:14 PM
Good customer support is key. Delivering what your promise to surfers is key!,
Well said Mike. I push all of our people to give the best customer service possible.
Theres one very, very obvious way....
don't process credit cards :nyanya:
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